We were established over 25 years ago initially working on business to business basis only, supplying various speaker parts to loudspeaker manufacturers and parts distributors in Europe, USA and Canada. From 1999 we also sell direct. You may find it hard to believe but we actually produce over 90% of our products. Our products are in stock so unless specifically stated, they are ready to be shipped and we dispatch them from our locations (in EU and/or US) depending on your "ship to address" and stock situation.
We carry spare and replacement parts so even if you come to us five years after your original purchase you still can find spare parts or replacements if this is what you need.
We consistently recycle packaging materials so please do not be offended if the packaging of your order shows signs of previous use. We are also proud of how little waste we generate - it is in fact less than a single occupant household.
Below are highlights of what we do and what we do not do.
Here is what we do:
- Sell only our own products
- Process orders and dispatch them fast
- Respond to all inquiries within typical business hours, frequently on the same day
- Work Monday to Friday 9 am to 6 pm GMT
- Respect your time and privacy
and here is what we do NOT do:
- Drop ship from another businesses half of the world away (we really detest such practice)
- Send useless messages (ie. your message is important to us...)
- Share or sell customers information
- Use direct marketing (phone calls, emails or text)
- Waste your time
- Work on week-ends and Holidays